A proper look at your website.
I’ll go through it as a customer would, find what is getting in the way and give you a sensible order for putting it right.
Ask about a reviewClear priorities, without the jargon.
You do not need a large redesign every time something feels wrong. Sometimes the most useful changes are a clearer service page, a shorter enquiry form, better mobile navigation or a stronger reason to get in touch.
The review shows you where the real friction is before you spend money fixing the wrong things.
What I look at
- First impressions and trust
- How easily customers find what they need
- Phone and tablet experience
- Enquiry routes and calls to action
- Search and technical basics
What you receive
- A customer-eye walkthrough
- A written priority action plan
- Clear examples of what to change
- A plain-English call to discuss it
- No obligation to commission more work
The scope, agreed upfront
A typical review covers up to five key pages and your main enquiry or booking journey on phone and desktop. You receive annotated examples, a ranked written action plan and a 30-minute call.
We agree a delivery date when you book, usually within five working days of receiving your brief. Larger websites, account areas and specialist checks are quoted separately.
What happens next
You can make the changes yourself, pass the plan to someone else, or ask me to help. If more work would not be worthwhile, I’ll say so.
A plan you can use
Take the review to your existing designer, work through it yourself or ask me to help. It is yours to use. A review does not include implementation or a specialist legal or security audit.
Planning a new build?
If you commission a website build within 30 days of receiving your review, I’ll credit the review fee against it. The credit and remaining work will be shown clearly in your quote.
Not sure whether a review is right?
Send me the website and tell me what feels wrong. I’ll let you know whether the review would be useful.